The Singapore Chinese Chamber of Commerce & Industry (SCCCI) invites applications for the posts of:

1. Assistant Director, Sustainability Alliance (2-Year Contract) 

Job Description

• Stays abreast of the latest global sustainability trends and compliance requirements
• Drives sustainability development and growth initiatives. 
• Provides strategic direction to his/her team to manage operations, corporate governance and risk and adherence to the Constitution. 
• Manages and oversee the alliance's financial budget utilisation against work plans and provide regular updates to Board/Council.
   

Requirement

• Possess a forward-looking mindset and strong business acumen to drive growth within the alliance. 
• Highly analytical as he/she leads and reviews the overall strategic direction in terms of budget planning for the alliance. 
• Possess excellent interpersonal and communication skills to drive collaboration and influence key stakeholders and partners to drive commitment and endorsement for strategic initiatives.
• At least 5 years of relevant experience.]

 

2. Executive / Senior Executive (Commerce & Industry Development)

Responsibilities:
•    Assist with the planning and execution of trade events and activities, including on-site and online support.
•    Develop marketing and communications materials for social media platforms and events.
•    Work cross-functionally with various Committees to support the development and implementation of an integrated communications strategy.

Requirements:
•    Diploma in Marketing, Communications or Design, or Degree in Economics, Communications or Business, with strong proficiency in written and spoken English & Chinese. We are seeking candidates proficient in Chinese to effectively communicate with Chinese-speaking clients.
•    Strong analytical, social media content creation, and presentation skills.
•    Experience in conference planning and event management.
•    Strong sense of ownership, positive work attitude, and ability to work well in a team.
•    Proficiency in Adobe Photoshop, Acrobat, Illustrator, Premiere Pro, and/or WordPress will be an added advantage.

 

3. Executive / Senior Executive (External Relations)

Responsibilities

• Assist Management in establishing, engaging, and managing SCCCI’s local, global and regional network of business chambers, overseas partners and stakeholders.

• Engage and liaise with SCCCI’s key stakeholders to build and strengthen relationships, facilitate and operationalise meetings and official travel arrangements.

• Proactively assess and recommend incoming delegation requests, engaging stakeholders to determine suitability of engagement.

• Provides active secretariat support on administrative notes, briefing documents, minutes of meetings and monthly reports.

• Assist to analyze global and regional developments that are relevant and with implications to Singapore.

Requirements

• Recognised degree in Chinese Studies, Social Sciences, Business, or a related discipline from a recognised university.
• Strong interest in international and regional geopolitical and economic developments, and in current affairs.
• Preferably possess 1 to 2 years of relevant working experience.
• Excellent interpersonal and communication skills, both written and verbal. Proficient in both Mandarin and English.
• Must be systematic in work processes, attention to details, self-motivated and a good team player.
   

4. Executive / Senior Executive, Collection & Publicity (1-year contract)

Responsibilities

• Support SCCCI collection and publicity campaigns
• Support the day-to-day storage, preservation, conservation, and data management of the SCCCI collection
• Assist in the development of SCCCI’s online collection (digital platform)
• Assist the curatorial and outreach teams in developing and supporting exhibitions and national education programmes using the SCCCI collection

 
Requirements

• Polytechnic diploma or university degree, preferably in History or Arts and Social Sciences, with knowledge of Singapore and Chinese history and heritage
• A good team player with strong problem-solving skills and the ability to work independently
• Skills in photography, AI, and social media will be an advantage
• Able to work outside regular office hours on event days (including evenings, nights, weekends, and public holidays), especially on the first day of Chinese New Year (time off in lieu will be provided)

 

Please submit your detailed resume and recent photograph to E-mail: career@sccci.org.sg

(Kindly note only candidates who are selected for the interview will be contacted)

 

SCCIOB Career

The Singapore Chinese Chamber Institute of Business (SCCIOB) invites applications for the posts of:

1. Business Development Manager

Responsibilities
1.    Course Promotion: Identify and target potential clients, including individuals, corporations, educational institutions, and government agencies, to promote our portfolio of courses. Showcase the benefits and value proposition of our offerings to drive interest and engagement. 
2.    Client Engagement: Initiate contact with prospects through various channels, including cold calling, emails, and networking events. Understand their learning needs, career objectives, and budget constraints, and recommend suitable courses to meet their requirements. 
3.    Consultative Selling: Adopt a consultative approach to business development and sales, engaging in meaningful conversations with prospects to assess their learning goals and challenges. Provide personalized recommendations and guidance on courses and Programmes selection to ensure alignment with their objectives. 
4.    Relationship Building: Cultivate strong relationships with clients, serving as a trusted advisor throughout the business development and sales process. Address any concerns or objections, provide timely assistance, and follow up on inquiries to nurture leads and drive conversions. 
5.    Business Development and Sales Closure: Close deals and secure course enrollments by effectively presenting pricing options, payment terms, and enrollment procedures. Overcome objections, negotiate terms when necessary, and facilitate smooth transitions to course delivery teams. 
6.    Business Development and Sales Pipeline Management: Maintain accurate records of business development and sales activities, including prospecting efforts, client interactions, and deal progressions, using CRM software. Monitor business development and sales pipeline, track key metrics, and provide regular updates to management on business development and sales forecasts and performance. 
7.    Market Research: Stay informed about industry trends, competitor offerings, and market demands related to course business development and sales. Conduct market research and analysis to identify new opportunities, emerging trends, and customer preferences. 
8.    Collaboration: Collaborate closely with marketing, course development, and customer support teams to align business development and sales efforts with organisational goals and strategies. Provide feedback on customer needs and market insights to inform product development and marketing initiative

Requirements
•    A good team player and results oriented. 
•    Bachelor's degree in Business Administration, Marketing, or related field. 
•    Minimum of 2-3 years of experience in business development, sales, or account management, preferably within the education industry. 
•    Proven track record of meeting or exceeding business development and sales targets and KPIs. 
•    Excellent communication, presentation, and negotiation skills. 
•    Strong interpersonal skills with the ability to build rapport and trust with clients. 
•    Self-motivated and results-oriented, with a drive to succeed in a fast-paced environment. 
•    Ability to prioritise tasks, manage time effectively, and work independently with minimal supervision. 
•    Proficiency in Microsoft Office suite and CRM software.

 

2. Programme Consultant (Sales & Marketing)

Join SCCIOB and Help Shape Workforce Transformation

Singapore Chinese Chamber Institute of Business (SCCIOB) is a training provider dedicated to empowering individuals and enterprises through skills development, workforce transformation, business mandarin, leadership & management development, AI adoption and business excellence programmes.

We are looking for a dynamic, results-oriented Programme Consultant to drive learner enrolments, corporate partnerships and business growth.

What You'll Do
Customer Acquisition
•    Acquire new corporate and individual clients.
•    Build and maintain strong relationships with SMEs, business owners and industry partners.
•    Identify training opportunities and generate new business leads.

Training Solutions Advisory
•    Understand clients' workforce skills gap and development needs.
•    Recommend suitable training and certification programmes.
•    Provide professional advisory on learning pathway and funding support schemes. 

Portfolio & Account Management
•    Manage assigned programme portfolios and client accounts.
•    Follow up on enquiries, leads and enrolments.
•    Drive customer retention and repeat business.

Marketing & Outreach
•    Represent SCCIOB at networking events, exhibitions, seminars and webinars.
•    Participate in outreach campaigns and lead generation initiatives.
•    Support marketing activities to increase programme awareness and enrolment.

What We're Looking For
•    Diploma or Degree in Business, Marketing or related disciplines.
•    At least 3-5 years of sales, business development, customer service or account management experience.
•    Experience in training, education, SME enterprises & corporate services or B2B sales experience will be advantageous.
•    Strong communication, presentation, client management and relationship-building skills.
•    Self-motivated, customer-centric, results-driven and a team player. 
•    Proficiency in Microsoft Office applications and CRM. 

 

3. Assistant Manager / Manager (Sales & Marketing)

Responsibilities
Course Promotion: Identify and target potential clients, including individuals, corporations, educational institutions, and government agencies, to promote our portfolio of courses. Showcase the benefits and value proposition of our offerings to drive interest and engagement.

Lead Generation & Client Engagement. Plan and implement targeted marketing campaigns, industry outreach initiatives, and strategic partnerships with enterprises, trade associations and government agencies to generate qualified leads and expand the institution’s market reach.

Digital Marketing & Market Intelligence. Oversee digital marketing channels including social media, website content and email marketing. Maintain overwatch and analysing market trends, competitor activities, and learner insights to optimise campaign effectiveness and programme positioning.

Relationship Building: Cultivate strong relationships with clients, serving as a trusted advisor throughout the business development and sales process. Address any concerns or objections, provide timely assistance, and follow up on inquiries to nurture leads and drive conversions.

Sales Strategy and Business Development: Propose and execute Sale Strategy and Business Development to secure course enrolments, payment terms and enrolment procedures. Overcome objections to facilitate smooth course delivery.

Sales and Business Development Pipeline Management: Maintain accurate records of sales and business development pipeline activities, including prospecting efforts, client interactions and deal closure. Manage CRM to monitor sales and business development pipeline with key metrics for tracking, forecasts and performance.

Market Research: Stay informed about industry trends, competitor offerings, and market demands related to course business development and sales. Conduct market research and analysis to identify new opportunities, emerging trends, and customer preferences.

Collaboration: Collaborate closely with marketing, course development, and customer support teams to align business development and sales efforts with organisational goals and strategies. Provide feedback on customer needs and market insights to inform product development and marketing initiatives.

Requirements

• A good team player and results oriented.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 5 -7 years of experience in sales, business development, preferably with working experience in education industry.
• Proven track record of achieving or exceeding sales targets and KPIs.
• Excellent communication, presentation, and negotiation skills.
• Strong interpersonal skills with the ability to build rapport and trust with clients.
• Self-motivated and results-oriented, with a drive to succeed in a fast-paced environment.
• Ability to prioritise tasks, manage time effectively, and work independently with minimal supervision.
• Proficiency in Microsoft Office suite and CRM software

 

4. Assistant Director (Business Development, Sales & Marketing)

Roles and Responsibilities: 

Business Development & Sales Strategy: 

Develop overarching strategies to identify and forge strategic alliances, partnerships and other business opportunities to drive company’s growth. 
Conceptualise, communicate and execute a successful growth strategy in partnership with business units to improve the market position of the Institute products and professional services. 
Maintains current industry knowledge in developing Continuing Education and Training (CET) courses and programmes to strengthen working adult’s skills and competencies. 
 

Client Engagement & Relationship Building: 

Initiate contact with prospects through various channels, including cold calling, emails, and networking events to nurture leads and drive conversions. 
Understand client learning needs and recommend suitable products and professional services to meet their capability gaps and requirements. 
Cultivate strong relationships with clients, ensuring the highest levels of customer satisfaction and negotiating strategic contracts throughout the business development and sales process. 
 

Business Development & Sales Leadership: 

Responsible for generating new commercial opportunities, sets business development and sales targets and provides leadership to ensure smooth functioning of the team.
Maintain accurate records of business development, sales pipeline and performance, including prospecting efforts, client interactions, and deal progressions, using CRM software. 
Communicates business performance and progress regularly to senior leadership through periodic status reports and presentations. 
 
Marketing Strategies & Website Management:

Overseeing the development and implementation of effective marketing strategies to raise the profile and standing of the Institute beyond the shore of Singapore. 
Establish, maintain, and update institute website to ensure accurate, timely information delivery to optimize user experience and content relevance. 
Develop and produce all marketing related materials/activities to a wide segment of audience and meet the regulatory requirements locally and regionally. 
 

Cross-functional and Team Leadership: 

Lead and collaborate across functional teams to ensure seamless customer experience from conceptualization of business proposal, product development and enrollment guidelines. 
Ensure business decisions align with the company's direction and its strategic imperatives. Always represent the company professionally and ethically as a role model for the team. 
Requires strict enforcement on ethic business and not accepting any form of fraud, corruption and bribery of any kind. Report immediately to management any suspicion based on real evidence or solid insights. 

Requirements
A good team player and results oriented. 
Bachelor's degree in Business Administration, Marketing, or related field. 
Minimum 5 years of experience in business development, sales, or account management, preferably within the education industry. 
Proven track record of meeting or exceeding business development and sales targets and KPIs. 
Strong change management skills and experience leading organisational transitions to ensure successful adoption of new processes 
Excellent communication, presentation, and negotiation skills with both internal and external stakeholders 
Strong interpersonal skills with the ability to build rapport and trust with clients. 
Self-motivated and results-oriented, with a drive to succeed in a fast-paced environment. 
Ability to prioritise tasks, manage time effectively, and work independently with minimal supervision. 
Highly motivated and able to lead teams to achieve organizational and business goals 
Proficiency in Microsoft Office suite and CRM software.

 

5. Programme Management Executive (Operations & Regulatory Compliance)

Job Summary
The Programme Management Executive plays a key role in managing the end-to-end learner lifecycle, programme administration, regulatory compliance, funding governance and operational quality assurance for SCCIOB’s WSQ and Non-WSQ programmes.

The incumbent will ensure that all learner, programme, assessment, and funding-related activities are administered accurately and in compliance with applicable regulatory requirements, including those of Skills and Workforce Development Agency (SWDA), Training Partner Gateway (TPG) and SCCIOB's internal policies and procedures.

This role requires a highly organised, service-oriented and meticulous individual who can manage multiple programmes concurrently while maintaining strong standards of compliance, learner experience, data integrity, operational efficiency and audit readiness.

Working Arrangements
•    Normal office hours apply, subject to programme delivery and operational requirements.
•    The incumbent may be required to support selected weekday evening and/or Saturday morning activities, including classes, assessments, examinations, learner orientations, programme briefings and other programme-related operations.
•    Time-off arrangements, where applicable, will be administered in accordance with SCCIOB’s prevailing HR policies and operational requirements.

Key Roles and Responsibilities
1. Learner & Programme Lifecycle Management
•    Manage the end-to-end learner journey from enrolment to programme completion and graduation.
•    Administer assigned programme portfolio covering both individual and corporate learners.
•    Process learner registrations, transfers, deferments, withdrawals, appeals, completion status and certification requirements.
•    Coordinate class commencement activities and ensure all operational requirements are fulfilled before programme start.
•    Prepare learner communications, programme confirmation notices, course information, and administrative documentation.
•    Prepare materials and conduct learner orientation briefings for new programme intakes.
•    Serve as the primary administrative point of contact for assigned learners and programmes.
•    Liaise closely with Sales and Enterprise & Learning Solutions departments to ensure smooth learner onboarding and programme delivery.
•    Coordinate administrative arrangements for customised corporate training, inbound and/or outbound programmes.

2. Regulatory Compliance & Quality Assurance
•    Ensure all programme administration activities comply with applicable SWDA, WSQ & Non-WSQ (funded), TPG and SCCIOB requirements.
•    Perform routine checks on learner enrolment, attendance, assessment, certification and funding records.
•    Maintain complete, accurate and audit-ready learner, programme and trainer records.
•    Support internal audits, external audits, compliance reviews and regulatory inspections.
•    Assist in the preparation of compliance documentation, evidence repositories and supporting records for audits and quality assurance reviews.
•    Monitor regulatory requirements and escalate non-compliance issues, risks or irregularities to Management.
•    Support implementation of corrective and preventive actions arising from audits, learner feedback and management reviews.
•    Ensure compliance with SCCIOB's policies, standard operating procedures and quality assurance framework.

3. Grant Administration & Funding Management
•    Process and validate learner funding applications in accordance with applicable government agency funding requirements.
•    Verify learners' funding eligibility and supporting documents for accuracy and completeness.
•    Monitor funding status and identify funding-related risks requiring intervention.
•    Maintain accurate records of grant utilisation, claims and learner funding outcomes.
•    Liaise with learners, employers and relevant stakeholders on funding-related matters and clarifications.
•    Support funding reconciliation exercises and compliance checks where required.

4. Student Records & Data Management
•    Maintain accurate and timely updates of learner records within AIMS, TPG and other institutional systems.
•    Ensure integrity, completeness and accuracy of learner, programme, assessment and funding records.
•    Track and maintain learner status, including enrolment, deferment, withdrawal, graduation and funding outcomes.
•    Conduct regular data verification and reconciliation exercises to ensure system accuracy.
•    Generate programme, learner, compliance and management reports as required.
•    Monitor learner feedback and evaluation survey outcomes for management review and intervention planning.
•    Ensure proper maintenance, organisation and retention of learner and programme records in accordance with regulatory requirements.

5. Adult Educator & Assessor Administration
•    Provide administrative support for Adult Educators and Assessors.
•    Coordinate trainer assignments with Enterprise & Learning Solutions Department and communicate programme administrative requirements.

6. Assessment & Examination Administration
•    Coordinate assessment and examination arrangements with relevant internal stakeholders.
•    Ensure examination and assessment processes are conducted in accordance with approved procedures.
•    Validate assessment results and supporting records for management review and approval.
•    Maintain examination records and related documentation to support audit and compliance requirements.
•    Coordinate certification and learner completion processes where applicable.

7. Stakeholder Engagement & Learner Support
•    Provide professional and timely support to learners, trainers, employers, corporate clients and internal stakeholders.
•    Address learner enquiries and administrative requests in accordance with established service standards.
•    Facilitate communication between learners, Adult Educators and relevant departments to resolve operational issues.
•    Support learner retention and satisfaction initiatives through proactive engagement and follow-up.

8. Continuous Improvement & Other Responsibilities
•    Identify operational gaps and recommend process improvements to enhance compliance, efficiency and learner experience.
•    Participate in process automation, digitalisation and workflow enhancement initiatives.
•    Contribute ideas and best practices to improve departmental effectiveness and service delivery.
•    Undertake special projects and ad-hoc assignments as assigned by Management.

Qualifications, Knowledge, and Experience

Academic Qualifications
•    Possess at least a Diploma or equivalent, in any field

Experience
•    Preferably 2 to 3 years of relevant experience in programme administration, learner management, education operations, training administration or regulatory compliance.
•    Experience in a Private Education Institution, Continuing Education and Training environment, Adult Education sector, WSQ training provider or similar regulated environment will be advantageous.

Knowledge
•    Familiarity with SWDA (formerly SSG), the WSQ framework, TPG, TPQA requirements.
•    Understanding of learner administration, programme operations, funding governance, record management and audit requirements.
•    Awareness of data protection and confidentiality obligations relating to learner and organisational records.

Skills & Competencies
•    Strong attention to detail, accuracy and documentation discipline.
•    Strong organisational, coordination, time-management and problem-solving skills.
•    Ability to manage multiple programmes, deadlines and priorities concurrently in a dynamic environment.
•    Good written and verbal communication skills in English and Chinese to engage English- and Chinese-speaking stakeholders.
•    Strong interpersonal, stakeholder management and service-oriented skills.
•    Ability to work independently while contributing effectively as a team player.
•    Proactive, adaptable and improvement-oriented mindset.
•    Proficient in Microsoft Word, Excel and PowerPoint, particularly Excel for data management and reporting.
•    Experience with Student Management Systems, TPG platform, SharePoint or workflow automation tools will be advantageous.
 

 

Please submit your detailed resume and recent photograph to: E-mail: career@sccci.org.sg

(Kindly note only candidates who are selected for the interview will be contacted)

 

SME Centre / EDC Career

The SME Centre / EDC invites applications for the posts of:

1. Senior Business Advisor/Business Development Advisor

Job Description:

Key roles and responsibilities are to provide business advisory, capability development services and enhanced support to local enterprises to transform and grow. Scope of work covers provision of advisory on business management, talent development, digital marketing and branding, innovation, and overseas expansion. Key deliverables include conducting business diagnosis and workshops, facilitating the identification of business solutions, and recommending relevant schemes to help companies implement growth and transformation initiatives.

Job Requirement :
•    Background in business management focusing on business development, devising strategy development plan and monitoring business performance.
•    A degree holder or equivalent, with 8-10 years of relevant experience in specific capability areas or industry exposure.
•    Good track record in providing wide range of business advisory, identifying business initiatives, and implementing projects to drive business transformation.
•    Familiarity with various government assistance programmes and regulatory requirements Interested in being part of a fast paced, client facing environment.
•    Team player with excellent oral and written communication in English and Mandarin to provide business coaching and advisory to English and Mandarin speaking clients.
 

Please email your detailed resume:  career@sccci.org.sg

(Kindly note only candidates who are selected for the interview will be contacted)